Via
E-Mail:
The
best way to communicate with customer service is by E-Mail. You
can Email us here.
Sending your request by email gives us a printed copy of your Genie Number and problem and allows us to forward the problem in your own words
to the engineers if required.
Be sure to include your Genie Number and as much detail as necessary. We will normally respond to Email
inquires within 4 hours to 24 hours, (during business days).
By
phone:
The
best way to reach EasyTel Customer Service by phone is call your own
Genie Number and press 0.
EasyTel
Customer Service is also available as a local call through our Public
Access Numbers, in over 1035 cities. Simply click on the
following link, call the city local to you, and press 0.
http://www.genie.us/publicaccess.html
You
can also reach EasyTel Customer Service toll free by calling
877-EasyTel (877-327-9835).
Via
Fax:
877-EasyTel
(877-327-9835); Press the start button on your fax machine as soon as
we answer your call.
By
Mail:
EasyTel
Customer Service; 15760 Ventura Boulevard, Suite A10, Encino,
California 91436, USA.