Home Office / Small Office - SOHO

For the small business owner, running an operation from quarters just a bit more modest than the twentieth floor corner office of that downtown skyscraper, presentation absolutely must go hand in hand with function.  When the view out your office window looks UP at the neighbor’s fence, it’s not enough that you are able to talk to customers.  With the Universal Office they can talk to you and see that shining tower office in their mind at the same time.

Bob is an accountant who often works from home. He loves the freedom of being at home with his family, but still needs to project a professional image.  With the Universal Office, he has Genie as his personal and PROFESSIONAL assistant whenever his clients call.

"The last thing I want when I work from home is to give out my home number to EVERYONE.  A client calling me at midnight isn’t how I want to live.  The power of THE UNIVERSAL OFFICE solved that problem for me. I set just up a schedule as to when calls are allowed to get through to me during the day!"

Bob also loves the fact that he doesn't have to have a separate voice mail system and dedicated fax line to accept faxes. All voice mail, and faxes are sent to his UNIVERSAL OFFICE where Bob can then retrieve them from the Internet.

"Retrieving my voice mail and faxes from the Internet is so helpful. I simply go to Genie online and click to hear messages, or view faxes. Managing my faxes is a snap. I can print them, store them, forward them, or delete them when needed. All from the internet!" says Bob.

The ability to screen and handle multiple calls at the same time is just another way that the Universal Office helps Bob work from home:

"When my phone rings, I pick it up and hear who the caller is, BEFORE I decide to take the call. At the same time, someone else might calling my Universal Office to request one of my fax-on-demand document, like my brief on the new tax requirements.

“Meanwhile, another client needs to fax me their quarterly sales summary, and that call also goes to my Universal Office.  Genie handles it all while I’m talking to that first client, and pages to tell me that the new fax and voicemail message have arrived.

“Even while I’m still talking to that first caller, I can swing over to my PC, connect to the Genie Online site and read that fax.  And the instant I’m off that first call, I can listen to the voice message.

“Genie is my electronic secretary handling all my phone calls for me." says Bob, “even if I’m visiting a client’s office (or taking that much needed vacation after tax time).  The Universal Office is open and ready even when I’m not.  And if it’s vitally important, I can still get those messages and faxes anywhere I can find an Internet connection or a phone and a fax.  Hotel lobby or client office makes no difference.  Genie and the Universal Office can handle it.”