is the ďfix itĒ guy when it comes to appliances in your home. ďFrom
air conditioners to automatic dishwashers, from toasters to trash
compactors, if itís a household appliance and itís broken down, Iím
the guy to call.
ďThe only problem is,
two thirds of the time, I canít answer! Iíve got my head stuck inside
a broken clothes-dryer, or my hands are full of microwave oven parts.
Iím a one-man operation, and I canít afford a full time person to
answer those calls Ė but I canít afford to miss them either.
ďThatís why I got
Genie. Now, she answers the calls 24 hours a day, 7 days a week. I
get calls right to me when I can take them, and I get messages when I
canít. I generally listen to my messages during the day, but I also
like to have them sent to my email. That way I can save them on my
PC, and keep them right along with my customer records.
ďThe Virtual Merchant
also solved a big problem for me Ė credit cards. Now I can take
payment by credit card. I couldnít do that before, because Iím too
small a business. The bank wouldnít approve me, and the services I
checked out wanted way too much for the few transactions I needed to
do. But now I donít even have to wait Ė I can process the charge
right there in the customerís home, over the phone. And itís fast,
too. I donít have any of the long turn-around times Iíve heard my
buddies complain about.
ďWhen I need to
access that money, I just shove it from the Virtual Merchant account
over to my GenieCard, and
use any ATM. I can get cash that way, or I can use the card to buy
parts and supplies at anyplace that uses ATM cards.
ďIím learning more
about Genie and what she can do for me every day. I know thereís tons
of things I havenít used yet, but itís only getting better. Genie was
the ďfix itĒ gal I needed to call.