Tradesmen

Kevin is the “fix it” guy when it comes to appliances in your home.  “From air conditioners to automatic dishwashers, from toasters to trash compactors, if it’s a household appliance and it’s broken down, I’m the guy to call.

“The only problem is, two thirds of the time, I can’t answer!  I’ve got my head stuck inside a broken clothes-dryer, or my hands are full of microwave oven parts.  I’m a one-man operation, and I can’t afford a full time person to answer those calls – but I can’t afford to miss them either.

“That’s why I got Genie.  Now, she answers the calls 24 hours a day, 7 days a week.  I get calls right to me when I can take them, and I get messages when I can’t.  I generally listen to my messages during the day, but I also like to have them sent to my email.  That way I can save them on my PC, and keep them right along with my customer records.

“The Virtual Merchant also solved a big problem for me – credit cards.  Now I can take payment by credit card.  I couldn’t do that before, because I’m too small a business.  The bank wouldn’t approve me, and the services I checked out wanted way too much for the few transactions I needed to do.  But now I don’t even have to wait – I can process the charge right there in the customer’s home, over the phone.  And it’s fast, too.  I don’t have any of the long turn-around times I’ve heard my buddies complain about.

“When I need to access that money, I just shove it from the Virtual Merchant account over to my GenieCard, and use any ATM.  I can get cash that way, or I can use the card to buy parts and supplies at anyplace that uses ATM cards.

“I’m learning more about Genie and what she can do for me every day.  I know there’s tons of things I haven’t used yet, but it’s only getting better.  Genie was the “fix it” gal I needed to call.