ďI have a regular office, with regular office hours but often I work from home. Iím out of the office, visiting clients, as much as Iím at my desk. The Universal Office keeps me in touch even when Iím out, without my clients having to know several different numbers. They can call or fax me through just one number, and I donít have to install expensive equipment thatís out of date the day I put it in.
ďEven when Iím out, their calls still come through to me because of the Follow-Me feature. I can take the call, or ask them to leave a message. I can even tell them WHY I canít take the call right then, and still have them leave a message, without them having to call back.
ďComplete control, through my phone or the Internet. Thatís what the Universal Office gives me.Ē
Using it Ė In Depth:
Adam is an investment consultant who works from an office but often also works from home. He loves the freedom of being at home with his family, but still needs to project a professional image. With the Universal Office, he has Genie as his personal and PROFESSIONAL assistant whenever his clients call.
"The last thing I want when I work from home is to give out my home number to EVERYONE. A client calling me at midnight isnít how I want to live. The power of THE UNIVERSAL OFFICE solved that problem for me. I set just up a schedule as to when calls are allowed to get through to me during the day!"
Adam also loves the fact that he doesn't have to have a separate voice mail system and dedicated fax line to accept faxes for his office or home. All voice mail, and faxes are sent to his UNIVERSAL OFFICE where Adam can then retrieve them from the Internet.
"Retrieving my voice mail and faxes from the Internet is so helpful. I simply go to Genie online and click to hear messages, or view faxes. Managing my faxes is a snap. I can print them, store them, forward them, or delete them when needed. All from the internet!" says Adam.
"When my phone rings, I pick it up and hear who the caller is, BEFORE I decide to take the call. At the same time, someone else might calling my Universal Office to request one of my fax-on-demand document, like my brief on the new investment opportunity.
ďMeanwhile, another client needs to fax me their stock purchase instructions, and Genie handles it all while Iím talking to that first client, and pages to tell me that the new fax and voicemail message have arrived.
ďGenie is my electronic secretary handling all my phone calls for me." says Adam, ďeven if Iím visiting a clientís office or taking that much needed vacation. The Universal Office is open and ready even when Iím not. And if itís vitally important, I can still get those messages and faxes anywhere I can find an Internet connection or a phone and a fax. Hotel lobby or client office makes no difference. Genie and the Universal Office can handle it.Ē
"But everything is not business with me. I have family living abroad. My mother and father, both in their 70's, retired in Jamaica. I get there as often as I can, but even when I'm not, I stay in touch with Genie's low international rates. And I send them money regularly, using the GenieCard. I sent them a card a few months back, and whenever I want to I just move cash to that card using my Universal Office. They use the card to buy the little extra things they need. And neither of us get bled dry with the high charges we used to pay sending money."